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When you call NEDOC

  1. When you ring a trained receptionist will take your personal details
  2. Your call will be referred to a triage nurse who will ring you back.
  3. Discuss with the triage nurse whether you need advice, an appointment or referral to the Emergency Department.

Managing Flu Symptoms

With an increase in flu incidence in day time practice, NEDOC is anticipating a surge in calls regarding the management of flu. The following are simple guidelines for patients who may be experiencing symptoms.

Influenza usually develops over a matter of a few hours. Symptoms include a high temperature, fever, sore muscles, dry cough, headache and sore throat. This is different from the common cold, which tends to come on more gradually and usually includes a runny nose and a normal temperature.

Patients who are at higher risk should contact NEDOC on 1850 777 911 and talk to a triage nurse who will advise on the best course of management. 

Patients who are routinely well and who experience sudden onset of symptoms can ring 1850 777 911 for advice from a nurse. Common treatment methods are

  • stay home and rest
  • drink plenty of fluids
  • treat aches and fever with paracetamol and ibuprofen
  • treat coughs with over-the-counter remedies from pharmacies
  • run the shower and breathe in steam to ease sore throat/cough
  • review advice from

The HSE has advised all patients at risk, i.e. those with underlying health issues; those who are elderly or whose immune system is low, and who have not yet recevied the flu vaccine, to do so immediately. Arrange an appointment with your GP surgery or your local pharmacy.

Log onto for further information on managing common illness and cold/flu.

Posted on Friday, 5 January 2018
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Treatment Centres

Cavan : General Hospital

Castleblayney : Bree Road, Castleblayney

Drogheda : Cottage Hospital, Scarlett Street, Drogheda

Navan : Our Lady's Hospital, Navan

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