The NEDOC service is extremely busy as we approach Christmas. Already we have seen extremely high levels of contact to the service.
Opening Hours of NEDOC:
It is very important to ring into the service 1850 777911 as you may only need advice on your condition, and this can be provided by the nurse triager by phone.
We are receiving a very high volume of calls, so please be patient and wait for your call to be answered, and for your call back from the triage nurse, as you will not be seen without an appointment.
For excellent information on the management of coughs, colds, flu symptoms, upset tummy etc. please go to www.undertheweather.ie or www.mychild.ie for advice on self-care – a lot of mild illness can be managed by following the advice on this site. NEDOC is experiencing a very high volume of calls, many of which are routine in nature, and which could be managed by self-care or could wait to be managed by your own GP.
If you are given an attendance time, doctors will endeavour to see you as soon as possible, however we are experiencing delays due to high attendance rates – please note that urgent and emergency cases will always receive priority.
All GP Surgeries will be open on Monday 23rd, Tuesday 24th and Friday 27th December. Surgeries will be also open as normal from Monday 30th January – with the exception of 1st January when NEDOC will be open all day. Please check your own GP surgery for details of opening times.
Children who need medical attention should be brought to the centre rather than be seen at home, as each centre has nursing support and other equipment that may be needed for the care of your child. Home visits are only for the very elderly and infirm.
NEDOC is an Urgent out of hours service. NEDOC does not provide repeat prescriptions, or check-ups, it is only for urgent cases that cannot wait until your own surgery re-opens.